FAQ's/Candle Safety
Candle Safety and Burning tips
All Candles
All Candles
- Remove all packaging and labels before lighting.
- Place all candles on a heat resistant and dry surface away from the reach of children and pets.
- Keep burning candles away from flammable items such as curtains and fabrics.
- Keep away from other heat sources.- To prevent fading and dripping do not place candles in direct sunlight and other sources of heat such as TV’s.
- Never leave a burning candle unattended.
- Keep wick trimmed to 0.5cm-Regularly trimming the wick reduces flame height and excess smoke. Any formation of carbon on the tip of the wick is generally referred to as “clubbing” due to its shape and should be removed.
- Burn out of draughts- Burning candles in draughts will cause them to smoke which may cause smoke damage/sooting.
- To safely extinguish a candle, always use a snuffer.
- Always leave at least 10cm between candles.- If placing under shelving ensure that there is ample headroom.
- Position candles in an upright position.
- Never burn candles down inside socket of holder.
- Floral rings are for decoration only-remove them before lighting.
- Always use a candle holder.
- For candles that liquefy, burn in a suitable holder able to contain all the molten wax.
- Place holder on a heat resistant surface.
- Place tealight holders on a heat resistant surface.
- Do not allow foreign objects to fall into wax pool. Foreign objects such as discarded matches, labels and dust can ignite and act as a secondary wick. If this happens extinguish immediately.
- Never let the flame come into contact with the side of the container or use a damaged container.
- Burn outdoors only.
- Light top of torch.
- Always position torch candles securely in the ground away from flammable items.
- Floating candles should only be used in suitable water filled bowls.
- For optimum performance use warm water.
- Place on a suitable holder able to contain molten wax. These candles are designed for decorative effect and may drip profusely.
- It is recommended that there muse be at least 6.5cm between base and container top. Oil burners must be well ventilated.
- Use only unscented metal cupped tealights.
- Do not allow refresher oil to come in contact with skin. Not for consumption. Do not place on polished or synthetic surfaces.
- Never leave the liquid beside the diffuser or near sources of heat.
- Never swallow the liquid.
- Close the bottle tightly.
- Never use the diffuser inside a vehicle or in a narrow space.
- Keep the liquid and diffuser away from children and pets.
- Place lamp on a flat even surface.
- Do not place on polished or synthetic surfaces.
- Do not let the liquid to come into contact with skin.
- Never touch the burner whilst it is in operation.
- Never leave the diffuse near sources of heat.
- Never swallow the liquid.
- Place the diffuser on a flat even surface.
- Place diffuser away from children and pets.
- Do not let the liquid to come into contact with skin.
- Never move a lit candle.
- For lighting always use extra long matches.
- Candle sharpeners will ensure that the perfect fit into any holder.
- For optimum performance of larger candles and wax fills always allow the candle to liquefy across the diameter (approx 3-4 hrs).This allows the candle to burn evenly and will give a longer burn time.
- To remove spilt wax from fabrics or carpets, cover wax spill with brown paper or any other absorbent material such as kitchen paper and gently iron the area with a warm iron until all the wax is absorbed.
